Refund policy

What is the "30-Day Adventure Guarantee"?
We stand by our gear. If you receive your item and it's damaged, or if you simply change your mind, you have 30 days to return it for a refund or exchange.

• Important: To be eligible for a return, the item must be unused, free of cat hair, and in its original packaging.

Does the gear come with a warranty?
Yes. We cover any manufacturing defects (broken zippers, ripped seams upon arrival). We do not cover damage caused by your cat (chewing, scratching) or normal wear and tear.